Questions:
  1. Why do I get this error, "There was a problem logging onto your mail server. Your Password was rejected."?
  2. what do I put in my incoming mail POP3, and out going mail SMTP? I looked through the faqs and found many entries that said "enter server information" but never stated how the server information might be formated (mail.theirdomain.com)
  3. How can I setup something so that I can read my email from a web browser when I am away from home ?
  4. Can I ask people in my company to open their own mailboxs under my domain name? Or I have to open mailboxs for them from control panel myself -- how are they going to change their password and set up forwarding features then?
  5. Forwarding restriction
  6. Setting up Netscape Navigator for Mail
  7. Setting up Netscape Communicator for Mail
  8. Setting up Microsoft Outlook Express 5.0
  9. Setting up Microsoft Outlook
  10. Setting Up Microsoft Internet Mail
  11. Setting Up Eudora
  12. Setting up Claris Emailer
  13. Where can I get mail ONLINE ?
Answers:
  1. Why do I get this error, "There was a problem logging onto your mail server. Your Password was rejected."?
    Here is the error message I keep getting and the settings I have using outlook express:

    There was a problem logging onto your mail server. Your Password was rejected. Account: 'Account Name', Server: 'mail.domain.ext', Protocol: POP3, Server Response: '-ERR Bad login', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

    incoming mail=mail.domain.ext
    outgoing mail=smtp.isp.ext (SMTP server of your internet access provider)
    account name=accountuser
    password=accountpassword


    When you change your account password it does not change an email addresses' password. You need to change the username's password to what you want it to be. You need to do this in the Mail Manager, located in your Hosting Control Panel =)
  2. What do I put in my incoming mail POP3, and out going mail SMTP? I looked through the faqs and found many entries that said "enter server information" but never stated how the server information might be formated (mail.theirdomain.com)
    You would put in
    mail.theirdomain.com
    for POP3 server,
    OUTGOING SMTP should always be your ISP's SMTP (SMTP server of your internet access provider).
  3. How can I setup something so that I can read my email from a web browser when I am away from home ?
    You can download and read your email anywhere in the world by going to:
    www.MailStart.com
    You will need your email address and the password for that address... THATS IT!
  4. Can I ask people in my company to open their own mailboxs under my domain name? Or I have to open mailboxs for them from control panel myself -- how are they going to change their password and set up forwarding features then?
    You have to open and administrate all POP email on your account. If you need to, you can give them your control panel username and password, and they can do it themselves :)
  5. Forwarding restriction
    You can use mail manager to set up mailboxes, create aliases (box1 sends directly to box2), and even forward mail off our server to be received somewhere else (like box@aol.com).

    But there is one important exception:


    Using mail manager, you can set up the following:


    box1 ---> box1

    box1 ---> box1, box2 (both boxes get a copy)

    box1 ---> box2


    box1 ---> box@aol.com

    box1 ---> box1, box@aol.com

    box1 ---> box1, box2, box@aol.com


    BUT YOU CANNOT SETUP:


    box1 --> box2, box@aol.com


    because box2 will never get its mail **in this case only**

    unless there is a real box1.

    ___________________________________

    In addition, you can't do this:


    box1 -->box2 ---> box3


    You have to do this:


    box1 --> box2, box3
  6. Setting up Netscape Navigator for Mail
    Setting up Mail With Netscape Navigator:

    1. After loading Netscape Navigator, choose Options --> Mail and News Preferences

    2. Click on Identity

    3. Add your personal information.

    4. Click on Servers.

    5. You probably do not need to change the Outgoing Mail (SMTP) Server. The SMTP server should be the server of your local access provider.

    6. Virtual Domain Customers should enter their domain name for "Incoming Mail (POP) Server".

    7. Put your username in the POP user ID: box.
  7. Setting up Netscape Communicator for Mail
    Setting up Mail Servers With Netscape Communicator:

    1. After loading Netscape Composer, choose Edit -> Preferences

    2. Click on Identity

    3. Add your personal information.

    4. Click on Mail Server.

    5. You probably do not need to change the Outgoing Mail (SMTP) Server. The SMTP server should be the server of your local access provider (SMTP server of your internet access provider).

    6. Virtual Domain Customers should enter their domain name for "incoming mail server".

    7. Put your username in the Mail server user name box
  8. Setting up Microsoft Outlook Express 5.0
    These instructions are accurate, as of Microsoft Outlook Express 5.0.

    1. When Outlook Express Starts click Tools -> Accounts.

    2. Inside the "Internet Accounts Windows" click Add -> Mail.

    3. Fill in your name. Click Next.

    4. Click "I already have an e-mail address that I'd like to use" and fill in your email address. Click Next.

    5. On the "Email Servers Name" page, fill in the server information. "My incoming mail server is a POP3 server." The incoming mail server should be:
    mail.yourdomain.com
    The Outgoing Mail (SMTP server of your internet access provider) should be from your ISP. Click Next

    6. Put in your mailbox username in the account name field, and the password below. Click Next.

    7. Click Finish.
  9. Setting up Microsoft Outlook
    Setting up Mail with Microsoft Outlook:

    1. After loading Outlook, choose Tools... --> Services ...

    2. Click add, and choose Internet E-Mail. Click OK.

    3. In the General tab of the email Properties dialog box, fill in your personal information.

    4. Click on the Servers tab, and fill in the server information. The Outgoing Mail (SMTP) should be your ISP. The incoming mail server should be

    your domain. Put in your mailbox username in the account name field, and the password below. Click OK.

    5. Your new settings will not take effect until you choose Exit and Log off on the File menu, and then restart Microsoft Outlook.
  10. Setting Up Microsoft Internet Mail
    Setting up Mail Servers With Microsoft Internet Mail:

    1. After loading the Internet Mail program, choose Mail --> Options

    2. Click on Server

    3. Add your personal information.

    4. Move to the box titled Servers.

    5. You probably do not need to change the Outgoing Mail (SMTP) Server. The SMTP server should be the server of your local access provider.

    6. For Incoming Mail (POP3) Virtual Domain Customers should enter their domain name as following:  mail.yourdomain.com

    7. Put your username in the POP3account box.
  11. Setting Up Eudora
    How do I set up Eudora to use my POP accounts?

    (1) Select Tools...Personalities.

    (2) Right click the left-hand side of the screen. Select 'New'.

    (3) The 'New Account Wizard' will appear. Type in a name for this account and select 'Next>'.

    (4) Select 'Create a brand new email account' and select 'Next>'.

    (5) Type in your actual name (not your email address) and select 'Next>'.

    (6) Type in the email address you wish for people to send email to (this can be an alias or a true POP box). Select 'Next>'.

    (7) Type in the true user for this POP box (this is NOT an alias). Select 'Next>'.

    (8) Select 'POP' for type of incoming mail server. Then type in your domain name in 'Incoming Mail Server' field. Select 'Next>'.

    (9) Select 'Finish'.

    (10) Right-click on the new personality created, and select 'Modify'.

    (11) In the 'SMTP Server' field, type the name of your local ISP's (SMTP server of your internet access provider) mail server. Select 'OK', and you are ready to go!

    (Do NOT type in your own domain name. Your SMTP services are provided for by your local ISP. If they do not provide SMTP services, please contact us for other alternatives.)
  12. Setting up Claris Emailer
    Setting up Mail With Claris:

    1. After loading Claris, choose Setup --> Internet Setup

    2. You probably do not need to change the Outgoing Mail (SMTP) Server. The SMTP server should be the server of your local access provider. (SMTP server of your internet access provider)

    3. Virtual Domain Customers should enter their domain name for 'Account Name'.

    4. Put your username and domain name in the Email Account box.
  13. Where can I get mail ONLINE ?
    You can download and read your email anywhere in the world by going to:
    www.MailStart.com
    You will need your email address and the password for that address... THATS IT!